Shipping policy

We offer free shipping on most products

However, on certain items we may offer a non-refundable shipping i.e. If you were to reject the courier in case you wished to cancel and order or placed a cancellation request, you will not be refunded for the shipping fees.

We ship most products within 48 hours. However, we may keep a shipment on hold if a certain product is not available and we have your consent to keep the order on hold until the product restocks. THIS PROCESS IS ONLY DONE UPON YOUR CONSENT.

 

Delivery to most metro cities happens in 2-4 business days and 5-7 business days for other locations. For very remote locations, the delivery estimate is 9 days, but is done usually sooner than that. Please note that these timelines are EXCLUSIVE of the handling time taken to fulfil the order. 

We will cancel the order and process a refund upon your request if any of these situations arise:

1. The shipping time has been longer than the estimated timelines to the locations mentioned above.

2. If you're okay with us deducting ₹150 return shipping cost (only applicable if you wish to cancel but the product is not late)

3. If you haven't provided a working 10-digit mobile number necessary for OTP verified delivery.

We use Delhivery courier service almost exclusively since they offer OTP verified delivery, IVR verification for remarks and a good pincode coverage. However, we might cancel the order or use another courier if your location falls inside a non-serviceable area.

We will NOT entertain claims for 'shipment not received complaints' if the order has OTP verified delivery.